Can I change my shipping address once the order is placed?
We usually try to process and ship the order as soon as possible, therefore, please contact our support team
What is the shipping cost?
Due to the current situation with Covid-19 across the globe, we decided to offer a reliable shipping option to all orders to mitigate shipping issues and provide a better experience for all customers. Please note that our shipping does not include ...
Do you offer international shipping?
We currently offer shipping to US addresses, and to some international countries using DHL Express Worldwide. If you would like to request that we ship to your country, let us know here! Please note that you are responsible for the customs fees and ...
How will I know my order has shipped?
When you order is shipped you will receive an email with tracking information. Be sure to check spam in case our note falls into the wrong inbox. We are not responsible for stolen packages that have been delivered to the address you provide. If ...
Can I cancel my order?
We strive to deliver your product as quickly as possible, so there is only a very small window to cancel your order. If you need to cancel your order, please contact our support team immediately.
Can I pay for expedited shipping?
Unfortunately, we do not offer expedited shipping at this point. Please email firstname.lastname@example.org if you’d like to speak to us about your situation.