What can I do if I haven't received my package after the estimated delivery date?
Orders are usually processed and shipped with 1 to 4 business days and we try our best to ship out your package as soon as possible. If there is any issue with delivery, please call the shipping provider with the tracking number emailed to you. For all pending issues you can contact our support team at firstname.lastname@example.org with all relevant information.
Can I return my order for a refund?
Due to sanitary reasons our products are not returnable, exchangeable, or refundable. All sales are final. Please make sure you have read our Size Guide before making your purchase! Thank you for understanding! If you have any concerns, please ...
How can I track my order?
You will receive a tracking link via email once the order is shipped where you can follow your shipment when your order has been dispatched from our warehouse. We kindly ask for your patience during this time, as our warehouse is working as quickly ...
What is the shipping cost?
Due to the current situation with Covid-19 across the globe, we decided to offer a reliable shipping option to all orders to mitigate shipping issues and provide a better experience for all customers. Please note that our shipping does not include ...
Can I change my shipping address once the order is placed?
We usually try to process and ship the order as soon as possible, therefore, please contact our support team immediately.
Do you offer international shipping?
We currently offer shipping to US addresses, and to some international countries using DHL Express Worldwide. If you would like to request that we ship to your country, let us know here! Please note that you are responsible for the customs fees and ...